Every support channel, in one tab. Email, chat, social, phone and more. Manage every customer interaction from one single place where you can refund, update, cancel, or approve return requests. Complete customer information, at your fingertips. See i

Every support channel, in one tabEmail, chat, social, phone and more. Manage every customer interaction from one single place where you can refund, update, cancel, or approve return requests.Complete customer information, at your fingertipsSee information like previous conversations, orders, reviews, or subscription details for every customer as you&#x2019;re responding to them to have better context.Bring all your tools togetherMake better use of your tech stack and data by sharing customer data between tools, and make updates in other apps &#x2014; all from within Gorgias<h3 id="workflows--variables">Workflows &amp; variables</h3>Increase support team speed and efficiencyBuild powerful AI-workflows that manage your support workload. Set rules to automatically route tickets, and personalize responses with templates and custom ecommerce variables.<h3 id="live-chat">Live chat</h3>Customizable live chat that creates less work for your team, not moreAdd a fast-loading chat widget to talk to customers right from your site and automatically answer their questions with generative AI before they become tickets.<h3 id="help-center">Help center</h3>Instantly create a help center to answer common questionsAutomatically create a unique help center for your brand with the power of AI trained your brand alone. Reduce tickets in your helpdesk by 50% Boost your service!Write us to&#xA0;<a href="mailto:help@custo.tech" style=" text-decoration: none;" target="_parent">help@custo.tech</a> and we tell you everything about it.

All in One

⚡Send personalized responses in <1min. 🔈Replicate your brand voice and processes. 📈Review and coach AI to improve accuracy. ✅Use pre-built Actions for full resolutions. Incorporate IA Agent and improve your customer service. Provide an immediate re

&#x26A1;Send personalized responses in &lt;1min&#x1F508;Replicate your brand voice and processes&#x1F4C8;Review and coach AI to improve accuracy&#x2705;Use pre-built Actions for full resolutions Incorporate&#xA0;IA Agent and improve your customer service.Provide an immediate response that gives your customers maximum satisfaction and allows agents to dedicate their time to more complicated tasks. Write us to <a href="mailto:help@custo.tech">help@custo.tech</a> and we tell you everything about it.

Automate

Create FAQ articles for your customers on a new website page hosted by Gorgias. With Help Center, your customers will be able to access the information they're seeking at their convenience. You can create articles and categories to organize informati

Create FAQ articles for your customers on a new website page hosted by Gorgias. With Help Center, your customers will be able to access the information they&apos;re seeking at their convenience.&#xA0; You can create articles and categories to organize information, and let your customers navigate using the search bar. You can offer a fully branded experience in Help Center by setting your custom domain and customizing the theme and styling choices. &#xA0; Help Center will allow you to centralize important information for your customers, and for your support team. It can act as a valuable resource for your customers while helping the onboarding for new agents. Future updates to Help Center will allow you to automate more, and deflect tickets for the common questions. What&apos;s included in V1:<ul><li>Articles and categories</li><li>Search</li><li>Custom domain&#xA0;</li><li>Multiple languages</li><li>Brand &amp; style options</li><li>Import articles</li></ul> Take your business to the next level!Email us at <a data-fr-linked="true" href="mailto:help@custo.tech">help@custo.tech</a> and we&apos;ll help you.

Helpdesk

Transform more visitors into customers with a full suite of campaigns. Drive sales from click to purchase with targeted campaigns for every stage. Increase revenue with personalized interactions. Provide instant value. Offer timely discounts, free sh

<h3 id="isPasted">Increase conversion</h3><ul><li>Increase site conversion and maximize ROAS</li></ul>Transform more visitors into customers with a full suite of campaigns. Drive sales from click to purchase with targeted campaigns for every stage. Increase revenue with personalized interactions.<h3 id="personalize-campaigns">Personalize campaigns</h3><ul><li>Educate customers and increase GMV</li></ul>Provide instant value. Offer timely discounts, free shipping, or useful insights to shoppers. Seamlessly address concerns and offer 1:1 support with a smooth hand-off to Gorgias Live Chat.<h3 id="user-shopper-data">User shopper data</h3><ul><li>Increase satisfaction and repeat purchases with accessible data and insights</li></ul>Leverage Shopify browsing data to guide customers toward optimal product recommendations, ensuring a seamless buying experience.<h3 id="build-unlimited-campaigns">Build unlimited campaigns</h3><ul><li>Create an unlimited number of campaigns in minutes</li></ul>Set up onsite campaigns effortlessly, no coding needed. Get personalized 1:1 consultation and use our templates for quick results. Enhance your conversion strategy and transform your CX function into a revenue-driving team.<h3 id="test-and-iterate">Test and iterate</h3><ul><li>Make iterative improvements</li></ul>Easily understand the campaign&apos;s revenue impact with Convert&apos;s detailed tracking and analytics. Monitor impressions, engagement, influenced orders, and more for effective assessment. Take your business to the next level!Email us at <a data-fr-linked="true" href="mailto:help@custo.tech">help@custo.tech</a> and we&apos;ll help you.